Effective Date: 08/18/2022

Fitbox Aesthetics (“Fitbox,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, submit forms, purchase memberships, or interact with our services.

1. Information We Collect

We may collect the following personal information:

• First and last name

• Email address

• Phone number

• Billing and payment information

• Membership details and attendance history

• Access control logs (entry data)

• Information submitted through website forms or advertisements

• Communication preferences

2. How We Collect Information

We collect information when you:

• Submit a contact or trial form on our website

• Complete a Facebook or Instagram lead form

• Purchase a membership or service

• Sign up for a free trial

• Communicate with us via email, phone, or text

• Access our facility using our door access system

3. Membership Management & Third-Party Software

Fitbox Aesthetics uses trusted third-party service providers to manage operations, including:

• Glofox – for membership management, billing, scheduling, and communication

• Kisi – for secure facility access control

• Meta (Facebook & Instagram) – for advertising and lead generation

• Payment processors – for secure payment processing

“ By submitting your information through our website or advertisements, you consent to the collection and processing of your data in accordance with this policy,”

These providers may process personal data on our behalf and are required to maintain appropriate security safeguards.

4. How We Use Your Information

We use collected information to:

• Process memberships and payments

• Provide facility access

• Communicate regarding memberships, renewals, or trials

• Send promotional or marketing communications (if consented)

• Improve our services and member experience

• Maintain facility security

We do not sell your personal information.

5. Marketing Communications

If you provide your contact information, you may receive promotional emails or text messages from Fitbox Aesthetics.

You may opt out at any time by:

• Clicking “unsubscribe” in marketing emails

• Replying STOP to SMS messages

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information.

However, no electronic transmission or storage system can be guaranteed 100% secure.

7. Your Rights

You may request:

• Access to your personal data

• Correction of inaccurate information

• Deletion of your data where legally applicable

To make a request, contact us at:

FITBOXAESTHETICS@GMAIL.COM

8. Contact Information

Fitbox Aesthetics

410 S. Garcia St.

Port Isabel, TX 78578

FITBOXAESTHETICS@GMAIL.COM

956-254-9411